What kinds of technologies companies are adopting today? Where will they invest tomorrow? And what benefits do they expect to reap from digitalization?
Our long-term partner, DHL launched its latest research report on digitalization in the supply chain. The report reveals that new technologies and solutions are developing at a fast-pace and disrupting industries on multiple fronts, with supply chains struggling to keep up. The global survey of nearly 350 supply chain and operations professionals reveals that 95% of respondents are not fully capitalizing on the potential benefits that physical innovation and information/analytics offer. Next-generation robotics, AI, AVs, blockchain, big data analytics and sensors are just some of the technologies which businesses must now consider integrating into their operations and supply chain strategies.
Respondents ranked big data analytics as the most important information solution with 73% reporting that their company was investing in this technology, ahead of cloud-based applications at 63%, the Internet of Things (IOT) at 54%, blockchain at 51%, machine learning at 46% and the sharing economy at 34%. Importance in physical hardware has focused on robotics with 63% of respondents ranking it as the most important physical technology, beating AVs at 40%, 3D printing at 33%, and augmented reality and drones at 28%.
It is vital for companies to digitalize processes to meet an ever-increasing demand to drive efficiency and flexibility and improve the customer experience. The results of the research will help to further shape the DHL digitalization strategy. With a clear vision and a comprehensive portfolio of key technologies to capitalize on, DHL has already embarked on its digitalization journey, focusing its investment on innovations that have potential to solve real business problems and exploit new opportunities.
‘Digitalization and the supply chain: Where are we and what’s next?’ is a report by Lisa Harrington, President of the lharrington group LLC commissioned by DHL to identify how industry is coping with the fast-changing and disruptive environment posed by the rise of digitalization in the supply chain.
Download DHL’s great research and meet the experts at TRANSLOG Connect 2018 in Budapest!
DHL RESEARCH BRIEF
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